In an organization that is mostly run by volunteers, trust is key. People can’t give their best if they feel you don’t trust them. People won’t give their best if they don’t trust you. As a leader of volunteers I constantly have my attention on projecting trust in people, while at the same time supporting them in what they say they are going to do. There is a fine line between managing the promises people make, and not trusting them to keep their promises.
Our singers are our key volunteers. Nothing happens without them. We ask much of them, and sometimes need to ask more than much. Our organization is taking solid steps toward greater professionalism. Our members have been asked to give up a touch of the “boys club” mentality that used to rule the roost in earlier days. We have women in key roles. The office is a workspace with paid staff members. The calendar fills up sometimes with commitments that the organization needs to make: sometimes we are able to clear these with the singers first, sometimes not. I hope that every singer knows how much we appreciate his service. It is a leap of faith to trust that our singers will stay with the ship, helping it sail forward. Their clear commitment to this group demands that trust, and I’m grateful for that.
My bosses are volunteers, too. As a non-profit organization, our Board of Directors is made up of committed volunteers who put in an amazing amount of excellent work. As we have shifted the focus of having a Board made up of singers to one made up primarily of non-singers, we have started the journey away from a “working Board” to a “governing Board”. It is a leap of faith to trust that, as the terms of various Board members come to a close, new members will come in and take the reins. If we didn’t have that trust, there would be no point in planning for the future. We are planning years ahead; we must be trusting.
Lastly, we trust our audience to come along for the ride. If we did not trust ourselves to provide what they will love, and we didn’t trust them to take a risk with their money and come support us with their presence, the whole organization would grind to a pointless halt. In a world where many people bemoan the apparent lack of loving kindness in our society, organizations like ours put the lie to that dismal fantasy. In our community, the Gateway Men’s Chorus stands as proof that people care, contribute, and can be trusted.
Al Fischer
Artistic Director
Gateway Men’s Chorus